If parents are unhappy about any aspect of their child’s school life, they should first discuss their concerns with their child’s teacher. In the unlikely event that the matter is not resolved, parents should seek the assistance of the Headteacher. If the complaint is not dealt with to parents’ satisfaction, they should bring the matter to the attention of the School Governors.
Hodnet school will not tolerate abusive behaviour towards any member of staff in the school. Any parent behaving or communicating in an abusive way towards a member of staff will be asked to leave the school and only to return when they have made an appointment with the Headteacher.
Complaints Policy